RubyReels Cookie Policy

At Ruby Reels, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at rubyreels.com, and what choices you have regarding their use. By continuing to browse our platform, you agree to our use of cookies as described in this document. If you have any questions, our support team is available 24/7 at help@rubyreels.com.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit a website. At RubyReels, we use cookies to ensure our platform functions correctly, to remember your preferences, and to improve your overall experience. These files allow us to recognise your device on return visits and deliver a more personalised service.

Cookies are widely used across the internet and are essential to the operation of modern online services. Our Ruby Reels online casino relies on certain cookies to function properly, and without them, some features of our site may not work as intended.

Types of Cookies We Use

At RubyReels, we use several categories of cookies on our platform. Below is a detailed breakdown of each type and its purpose:

Strictly Necessary Cookies

These cookies are essential for our website to operate. Without them, services such as your ruby reels casino login, account access, and secure session management would not be possible. We do not require your consent to use these cookies, as they are fundamental to the delivery of our services.

• Session management and authentication after you complete your rubyreels casino login
• Security features that protect your account and financial transactions
• Load balancing to ensure stable platform performance
• Fraud detection and prevention mechanisms

Functional Cookies

Functional cookies allow our Ruby Reels casino to remember choices you make, such as your preferred language, currency settings, and display preferences. These cookies help us provide a more tailored experience when you return to our site.

• Language and localisation preferences (English, French, German, Arabic)
• Currency selection (EUR, USD, AUD, CAD, and others)
• Game lobby layout and filter preferences
• Notification and communication preferences

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our RubyReels platform. This data helps us identify which pages are most popular, how users navigate through our site, and where technical issues may occur. All information collected through these cookies is aggregated and anonymous.

• Page visit statistics and user journey mapping
• Error monitoring and technical performance tracking
• Feature usage analysis to improve our game lobby and payment flow
• Load time measurement across desktop and mobile browser versions

Marketing and Targeting Cookies

At Ruby Reels, we may use marketing cookies to deliver relevant promotional content to you, including information about our welcome package, free spins offers, and daily promotions. These cookies track your browsing activity to help us show you content that is more relevant to your interests.

• Personalisation of bonus offers, including ruby reels free spins and reload promotions
• Tracking of referral sources and affiliate partnerships
• Retargeting campaigns on third-party advertising platforms
• Social media integration for promotional purposes

Third-Party Cookies

Our RubyReels platform integrates with a number of third-party service providers, including game studios such as Pragmatic Play, NetEnt, Play'n GO, and others. These providers may place their own cookies on your device when you access their games or services through our site. We do not control these third-party cookies and recommend that you review the privacy policies of relevant providers directly.

Additionally, at Ruby Reels, we work with analytics and advertising partners who may set cookies to help us measure the effectiveness of our marketing campaigns, including promotions such as ruby reels bonus codes and seasonal offers.

Cookie Consent and Your Choices

When you first visit our RubyReels website, we present you with a cookie consent banner that allows you to accept or customise your cookie preferences. You are not obligated to accept non-essential cookies, and your choice will not affect your ability to access core services such as your ruby reels login or to complete a ruby reels casino withdrawal.

You can manage or withdraw your consent at any time by adjusting your browser settings or through our cookie preference centre. Please note that disabling certain cookies may impact the functionality of our platform.

Browser-Level Cookie Controls

Most web browsers allow you to control cookies through their settings. You may be able to:

• Block all cookies by default
• Delete cookies that have already been placed on your device
• Allow cookies only from specific websites
• Receive a notification before a cookie is set

For specific guidance, please refer to the help documentation for your browser. Please be aware that blocking strictly necessary cookies will prevent your ruby reels casino real money account from functioning correctly.

How Long Do Cookies Last?

Cookies used across our Ruby Reels platform vary in their duration. Session cookies are temporary and expire when you close your browser. Persistent cookies remain on your device for a defined period, which may range from several days to several months, depending on their purpose. We review and update our cookie durations periodically to ensure they remain appropriate and proportionate.

Data Protection and Your Rights

Our RubyReels platform is operated by Novatrix SRL, registered in Costa Rica. We process cookie-related data in accordance with applicable data protection legislation and our broader Privacy Policy. The data collected through cookies may be used for the purposes described in this document, including improving our services, personalising your experience, and fulfilling our legal and regulatory obligations under our licence issued by the Tobique Gaming Commission (licence no. 0000002).

At Ruby Reels, we respect your right to access, correct, or request deletion of personal data associated with cookie identifiers. To exercise any of these rights, please contact us at help@rubyreels.com. If you have a dispute relating to data processing, you may also contact our alternative dispute resolution provider, EGIS, at disputes@egis-adr.com.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our technology, legal requirements, or business practices. When we make significant changes, we will notify you through a notice on our website or via email. We encourage you to review this page periodically to stay informed about how our RubyReels casino uses cookies. Continued use of our platform following any update constitutes your acceptance of the revised policy.

If you have any questions about our use of cookies or this policy, please do not hesitate to reach out to our support team via live chat or at help@rubyreels.com. At Ruby Reels, we are always here to help.